Healthcare Management & Marketing
Empowering Your Success
In Culture, Management,
and Marketing
With over 20 years of hands-on experience in healthcare, we have led and operated with a deep passion for improving teams, culture, and patient care.
We’ve been in your shoes and understand the challenges you tackle daily. We are the tool in your toolbox for creating a better work environment, gaining fresh perspectives, and ultimately achieving your greatest success.
We specialize in transforming healthcare practices by focusing on the core elements that drive success: operations, culture, and people development. Whether you’re enhancing your practice or planning for a transition, we’re here to guide you every step of the way.
Streamlining Operations
Cultivating a Culture That Inspires and Drives Success
Empowering Team Growth and Development
Preparing Your Practice for a Successful Sale or Merger
Let’s elevate your practice together.
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About
Baker Healthcare Management and Marketing
We created this company after recognizing the need for practical, effective solutions that simplify processes for healthcare practices. Our focus is on providing the tools and ideas that are both efficient and easy to implement, helping practices improve operations without adding complexity. You need a positive perspective and helpmate in your corner while you are surrounded by the overwhelming tasks to be done in a day. Healthcare is a business, and we can supply you with business basics while you take care of your patients.
What are your goals? Better culture? Better branding? Growth planning and development? A fresh idea? Procedure manual development? Process improvement? Training, growth, and development of your team? Thinking about selling or merging? We are here to help!
Leslie Baker
My name is Leslie Baker, and I began my journey in healthcare over 20 years ago. With hands-on experience across multiple roles in a healthcare practice—ranging from front desk and medical assistant to marketing, administrator, VP, CXO, and COO—I bring a comprehensive understanding of operations at every level.
In my 20+ years in Healthcare, I have seen drastic changes, from the evolution of PMs to EMRs, HIEs, HIPAA, MU, PQRS, eRx, the reinvention of ACOs, VBC, and the introduction to AI. I swam in alphabet soup for years with a new set of letters being added every year. Keeping your head above water and working on your business (not in it) simultaneously seems difficult at best, correct? I remember always looking for a simple solution to remain positive, effective, efficient, and, above all, successful.
That is why I developed this company. Whether the task is as simple as writing a job description, creating a process, looking for process improvement with a fresh set of eyes, helping with culture shift or creation, marketing ideas, or helping in whatever acronym you are submerged in for the day, we want to help! We are simply an extra set of hands and eyes to help you get your project completed and off your desk.
Our Services
Process Improvement
Through a systematic approach, using the LEAN methodology, we want to help you have a more efficient practice.
Learn MoreProcess Improvement
Through a systematic approach, using the LEAN methodology, we want to help you have a more efficient practice. Most importantly, we want you to get rid of some of those headaches and frustrations that hinder your business. We will train your staff on the basics of LEAN and work on your project with you. Whether you want a staff-wide project or individual projects, we are here to help!
Company Culture
By defining your company’s mission, values, ethics, expectations, goals, and work environment, we can help refine and strengthen your organizational culture.
Learn MoreCompany Culture
By defining your company’s mission, values, ethics, expectations, goals, and work environment, we can help refine and strengthen your organizational culture. Your competition can replicate everything you do, but they cannot replicate you. Your culture flows from the highest levels of your organization. It can only be effective when the leadership demonstrates practice values day-in and day-out. We prefer to combine your culture into a retention, recruitment, and marketing strategy for the most powerful result. Our goal is to elevate your practice, focusing on both employee well-being and community impact.
Employee Growth, Development, and Training
We can provide your entire staff with a training course or individual training courses in the comfort and convenience of your office.
Learn MoreEmployee Growth, Development, and Training
We should all be in pursuit of continuous learning and personal growth. When you stop learning or growing, you become obsolete. Have you hired new staff, or is your current staff in need of a refresher course? You are too busy to teach a course yourself; let us help you by taking this one off your to-do list. We can provide your entire staff with a training course or individual training courses in the comfort and convenience of your office. Courses can cover any subject, from customer service to emotional intelligence, performance management, and more.
Practice Analysis
Our Practice Analysis service offers you a 30,000-ft view of your practice, noting where you are and where you could be.
Learn MorePractice Analysis
Do you have a specific area you want help in or have concerns about? Are you simply looking for a second set of experienced eyes on your practice? We would be honored to spend 1-2 days in your practice, giving you the 30,000-ft view of your practice, noting where you are and where you could be. We do not simply point out the challenges in your practice. We want to give you solutions and assist you in implementing those solutions.
Marketing
Through strategic planning and placement, we can help your practice grow in volume and revenue.
Learn MoreMarketing
Through strategic planning and placement, we can help your practice grow in volume and revenue. Done properly, ethical medical marketing can attract the patients and cases you want while building your reputation (brand). We have established relationships and contracts with trusted vendors and networks to help you reach your goals with the best solutions, at the most cost-effective price. Our aim is to make your practice the one everyone is talking about!
We are an extra set of hands to help you get the job done, because we’ve been in your position.
We are an extra set of hands to help you get the job done,
because we’ve been in your position.